FAQ

Dropshipping

Registration & orders

As we run a b2b/wholesale business only we need to treat sensitive data like prices and other unofficial pieces of information accordingly. Therefore only registered and activated users have full access to our portfolio. For this we would like to refer you to our registration form.
We offer our goods to traders and retailers (local stores, online shops, gyms or personal trainers) only. Unfortunately we don't sell to private people.

Payment & delivery

All of our goods are delivered by DHL, however, if it is more fitting we collaborate with specialised freight forwarding companies.

Our shipping costs massively vary from destination and freight weight. For further information we would kindly please you to check our detailed delivery informations.

How long you need to wait for your orders to arrive heavily depends on your destination and the chosen payment method. Usually if we receive your payment before 2:00 pm we are still able to proceed your order at the same day. If the target country is a member of the EU normally delivery time shouldn't take longer than 1-5 days.

To best way to speed up delivery process is to chose SOFORTBanking or cash on delivery (if available) as payment method. This way we are able to directly forward your order to our warehouse as we don't have to wait for the money to arrive at our bank account. If you chose regular bank transfer the entire process delays for 1-2 days.

Contac form

Bitte beachten: Bitte verwenden Sie zu Reklamationszwecken unser Reklamationsformular und füllen Sie dieses möglichst vollständig und ggf. mit aussagekräftigen Bildern aus. Dies erleichtert uns die Arbeit und ermöglicht es uns, Ihre Anfrage zügig zu bearbeiten. Ferner möchten wir Sie darauf hinweisen, dass Sie zum Abschicken Ihrer Registrierung unseren Datenschutzbestimmungen zustimmen müssen. Die Daten, die wir anhand des Formulars erheben, dienen lediglich zur Bearbeitung Ihrer Anfrage und können jederzeit auf Ihren Wunsch von Ihnen eingesehen oder gelöscht werden